Shipping policy
Delivering Your Heirloom with Unwavering Care
At Martin Fine Crystal New Times Two, we understand the irreplaceable value of your new crystal heirloom. That's why we take meticulous care throughout the entire shipping process, ensuring it arrives at your doorstep safely and securely.
Here's what you can expect:
- Expert Packing: Our skilled team utilizes custom-designed packaging materials and employs the highest packing standards to safeguard your crystal lamp during transport.
- Secure Shipping: We partner with trusted and reliable shipping carriers to ensure your heirloom reaches its destination swiftly and securely. We reserve the right to select the most appropriate carrier based on the size, weight, and value of your crystal lamp.
- Transparent Tracking: Once your order ships, you'll receive a notification with tracking information, allowing you to monitor the progress of your delivery.
- Prompt Dispatch: We strive to expedite the delivery of your heirloom. Orders are typically shipped within 2 business days from the confirmation of your purchase.
Please note: This shipping policy is subject to change without notice. In the event of unforeseen circumstances that may impact processing or shipping times, we will promptly communicate any updates to you.
International Shipping:
Currently, we offer domestic shipping within the continental United States.
Our Commitment to Your Satisfaction:
We are dedicated to providing you with an exceptional experience at every touchpoint. If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us.